Complaints and feedback

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. 

More information on how to make a complaint can be found in our Complaints Leaflet.

To pursue a complaint please complete this form and the Practice Manager will deal with your concerns in line with NHS Lanarkshire's Complaints Procedure.