Equality and Diversity

‘Equality’ requires the Practice, and those who work for it, to treat everyone equally and fairly, with equal opportunities and rights. 

‘Diversity’ recognises that this world is full of differences. These differences should be noted, valued and positively embraced. It is important for differences to be recognised but it is equally important that, while recognising them, each and every person does so positively, with the importance of equality at the forefront of their minds. 

Protected Characteristics

• Age
• Disability
• Gender reassignment (inc. transand non-binary status)
• Marriage and civil partnership
• Pregnancy and maternity
• Race (inc. colour, nationality, ethnic or national orgins)
• Religion or belief
• Sex (referring to biological sex)
• Sexual orientation

Direct Discrimination

This occurs when a person is treated less favourably because of a protected characteristic.

Indirect Discrimination

This occurs when a process is put in place which puts someone with a protected characteristic at an unfair disadvantage (unless justified).

Harrassment

This is unwanted behaviour linked to a protected characteristic that violates someone's dignity or creates an offensive environment for them.

Victimisation

This involves treating someone unfairly because they have made a complaint about discrimination or harrassment.

We strive to:

• ensure all patient, staff and members of the public are treated with dignity and respect
• promote equal opportunities
• take action against any discrimination or perceived discrimination against, or harassment of, any visitor relating to a protected characteristic
• provide the same treatment and service to all, regardless of a protected characteristic

We expect the general public, including all patients and their families, visitors and contractors, to do the same.

If you feel discriminated against, please make us aware. We will process your concerns in line with our Complaints procedure.